Privacy Policy | Notis Privasi

DSara Fried Chicken Temerloh (“DFCT”, “the Company”, “We/Us/Our”)
Website: www.dsarafriedchickentemerloh.com 

INTRODUCTION | PENGENALAN

DSara Fried Chicken Temerloh (“DFCT”) (hereinafter referred to as either “the Company”, “We”, “Us” or “Our”) is committed to protecting the privacy of personal data/information you may provide us on this website (the “Site”) and/or through other modes of communication such as online ordering, mobile apps, social media accounts, emails, telephonic communication and manual forms. | DSara Fried Chicken Temerloh (“DFCT”) (selepas daripada ini dirujuk sebagai “Syarikat”, “Kami”, “Kita”) komited untuk melindungi privasi data/maklumat peribadi yang anda berikan melalui laman web ini dan/atau melalui kaedah komunikasi lain seperti tempahan atas talian, aplikasi mudah alih, akaun media sosial, e-mel, panggilan telefon serta borang manual.

Pursuant to the Personal Data Protection Act (PDPA) 2010, this notice is issued to all our valued customers and/or prospective customers. It informs you of your rights with regard to your personal data/information collected and/or to be collected and processed by us. | Menurut Akta Perlindungan Data Peribadi (APDP) 2010, notis ini dikeluarkan kepada semua pelanggan dan/atau bakal pelanggan kami. Notis ini memaklumkan hak anda berkaitan data/maklumat peribadi yang telah/akan dikumpul dan diproses oleh kami.

COLLECTION OF PERSONAL DATA / INFORMATION | PENGUMPULAN DATA/MAKLUMAT PERIBADI

The Company has collected and will collect your personal data/information to be processed by us and/or on your behalf in the course of your present or future dealings with us, our parent, subsidiaries and/or associated companies (collectively, the “Group”) and other companies which may provide your information as you have voluntarily agreed and/or requested. | Syarikat telah/akan mengumpul data/maklumat peribadi anda untuk diproses oleh kami dan/atau bagi pihak anda bagi urus niaga semasa atau akan datang dengan kami, syarikat induk, anak syarikat dan/atau syarikat bersekutu (secara bersama “Kumpulan Syarikat”) serta syarikat lain yang berkongsi maklumat anda sebagaimana persetujuan/permintaan anda.

Your personal data/information enables us to achieve the “Purpose” herein in connection with our business. | Data/maklumat peribadi anda membolehkan kami mencapai “Tujuan” berkaitan perniagaan kami seperti dinyatakan dalam notis ini.

DESCRIPTION/TYPE OF PERSONAL DATA / INFORMATION | JENIS DATA/MAKLUMAT PERIBADI

Your personal data/information may include some or all of the following: name; address; telephone numbers; email addresses; and any other information that you may voluntarily provide. | Data/maklumat peribadi anda mungkin merangkumi: nama; alamat; nombor telefon; alamat e-mel; serta sebarang maklumat lain yang anda beri secara sukarela.

PURPOSE OF COLLECTING PERSONAL DATA / INFORMATION | TUJUAN PENGUMPULAN

Your personal data/information is collected, used and processed by us, among others, for: | Data/maklumat peribadi anda dikumpul, digunakan dan diproses, antaranya untuk:

• processing your requests, orders, purchases and/or contest entries | memproses permohonan, pesanan, pembelian dan/atau penyertaan peraduan;
  
  

• delivering notices, services, products, updates, prizes and/or promotional materials | menghantar notis, perkhidmatan, produk, kemas kini, hadiah dan/atau bahan promosi;
  
  

• maintaining and improving customer relationship and services | mengekalkan dan menambah baik hubungan serta perkhidmatan pelanggan;
  
  

• conducting marketing surveys and client profiling activities | menjalankan kaji selidik pemasaran dan pemprofilan pelanggan;
  
  

• maintaining and updating internal records | menyelenggara dan mengemas kini rekod dalaman;
  
  

• meeting any legal or regulatory requirements and disclosures | mematuhi keperluan undang-undang/peraturan dan pendedahan yang berkaitan; dan
  
  

• enabling us to send you marketing/promotional information by email, calls, text/WhatsApp and/or push notifications or via our social media platforms about DFCT and/or selected third parties (you may unsubscribe anytime via the link provided where applicable). | membolehkan kami menghantar maklumat pemasaran/promosi melalui e-mel, panggilan, SMS/WhatsApp dan/atau notifikasi automatik atau platform media sosial mengenai DFCT dan/atau pihak ketiga terpilih (anda boleh berhenti langgan pada bila-bila masa melalui pautan yang disediakan jika berkenaan).
  
  

SOURCES OF PERSONAL DATA / INFORMATION | SUMBER DATA/MAKLUMAT

We collect personal data/information provided voluntarily by you via: | Kami mengumpul data/maklumat yang anda berikan secara sukarela melalui:

• our online and/or manual forms (user registration, contact requests, e-invoice, guest comments, product ordering, online surveys/contests) | borang atas talian dan/atau manual (pendaftaran pengguna, permohonan perhubungan, e-invois, komen pelanggan, pesanan produk, kaji selidik/peraduan atas talian);
  
  

• our online/social media platforms, mobile apps and telephonic activities (including ordering and customer service) | platform atas talian/media sosial, aplikasi mudah alih dan panggilan telefon (termasuk pesanan dan khidmat pelanggan); dan
  
  

• other company or third-party platforms that you have agreed/requested to share/transmit to us. | platform syarikat atau pihak ketiga lain yang anda setujui/minta untuk dikongsi/dihantar kepada kami.
  
  

DISCLOSURE OF PERSONAL DATA / INFORMATION | PENDEDAHAN DATA/MAKLUMAT

Your data will be kept confidential and protected in accordance with applicable laws. By engaging with us, you consent and authorize disclosure to: | Data anda dirahsiakan dan dilindungi mengikut undang-undang. Dengan berurus niaga dengan kami, anda bersetuju dan membenarkan pendedahan kepada:

• parties required or permitted under laws/regulations/legal process | pihak yang diperlukan/diizinkan undang-undang;
  
  

• entities within our Group | entiti dalam Kumpulan Syarikat;
  
  

• payment channels/financial institutions for verification, processing and facilitating payments | saluran pembayaran/institusi kewangan bagi pengesahan, pemprosesan dan pemudahan bayaran;
  
  

• business partners/affiliates providing related services or products, joint promotions and/or contests | rakan/sekutu perniagaan berkaitan, promosi/peraduan bersama;
  
  

• statutory authorities, government agencies and industry regulators | pihak berkuasa, agensi kerajaan dan pengawal selia;
  
  

• consultants, accountants, auditors, lawyers or other advisers | perunding, akauntan, juruaudit, peguam atau penasihat lain;
  
  

• sub-contractors, agents or third-party service/product providers | subkontraktor, ejen atau penyedia perkhidmatan/produk pihak ketiga;
  
  

• our service providers for establishing/maintaining a common database with legitimate common interest | penyedia perkhidmatan bagi pangkalan data setempat dengan kepentingan bersama yang sah;
  
  

• the general public if you are a promotion/contest winner (name/image/other data may be published for publicity in line with T&C); and | orang awam jika anda pemenang promosi/peraduan (nama/imej/data lain boleh diterbitkan mengikut T&S); dan
  
  

• any third-party/external platforms you explicitly request or consent to disclose to. | mana-mana pihak ketiga/platform luar yang anda minta atau setujui.
  
  

SECURITY OF PERSONAL DATA / INFORMATION | PERLINDUNGAN KESELAMATAN

We will keep and process your personal data/information securely, and where necessary implement appropriate administrative and security safeguards to prevent unauthorized/unlawful processing or loss, in accordance with applicable laws/regulations. | Kami akan menyimpan dan memproses data/maklumat peribadi anda secara selamat serta melaksanakan perlindungan keselamatan dan pentadbiran yang sesuai bagi mencegah pemprosesan atau kehilangan tanpa kebenaran, mengikut undang-undang/peraturan berkaitan.

You are also responsible for safeguarding your data. Keep your access passwords confidential and avoid sharing with others. | Anda juga bertanggungjawab melindungi data anda. Pastikan kata laluan akses dirahsiakan dan tidak dikongsi.

USE OF COOKIES AND OTHER TECHNOLOGY | PENGGUNAAN KUKI & TEKNOLOGI LAIN

By using DFCT’s website, social media accounts and/or mobile application, you consent to our use of cookies and other tracking technologies. Cookies typically do not contain information that personally identifies a user, but personal information we store may be linked to information stored in and obtained from cookies. Collected information may include your internet service provider, OS, browser type, domain name, IP address, access times, referring website, requested pages/activities and their date/time. | Dengan menggunakan laman web, akaun media sosial dan/atau aplikasi mudah alih DFCT, anda bersetuju dengan penggunaan kuki dan teknologi penjejakan lain. Kuki lazimnya tidak mengandungi maklumat yang mengenal pasti individu, namun data peribadi yang kami simpan mungkin dipautkan kepada maklumat daripada kuki. Maklumat yang dikumpul mungkin termasuk pembekal internet, OS, jenis pelayar, nama domain, alamat IP, masa akses, laman rujukan, halaman/aktiviti yang diminta serta tarikh/masa.

If you do not agree, adjust your browser settings (see your browser “Help”). You may set warnings before accepting cookies or refuse them entirely, though some features may not be accessible. | Jika tidak bersetuju, laraskan tetapan pelayar (rujuk “Help”). Anda boleh tetapkan amaran sebelum menerima kuki atau menolaknya, namun sebahagian ciri mungkin tidak boleh diakses.

TRANSFER OF PERSONAL DATA / INFORMATION OUTSIDE MALAYSIA | PEMINDAHAN DI LUAR MALAYSIA

We primarily process personal data/information within Malaysia. If processing by our sub-contractors, agents or third-party providers located outside Malaysia is required, it will be in a place with data protection laws comparable to Malaysia’s PDPA. | Kami memproses data peribadi terutamanya di Malaysia. Jika pemprosesan oleh subkontraktor, ejen atau penyedia perkhidmatan pihak ketiga di luar Malaysia diperlukan, ia akan di tempat yang mempunyai undang-undang perlindungan data setaraf APDP Malaysia.

YOUR OBLIGATIONS | TANGGUNGJAWAB ANDA

It is necessary for us to collect and retain your data to achieve the “Purpose”. You are therefore obliged to supply accurate personal data/information to us. | Adalah perlu bagi kami mengumpul dan menyimpan data untuk mencapai “Tujuan”. Anda bertanggungjawab membekalkan data/maklumat peribadi yang tepat.

Consequences of failure to supply data include our inability to: | Kesan kegagalan membekalkan data:

• provide requested notices, services, delivery and/or products | kami tidak dapat memberikan notis, perkhidmatan, penghantaran dan/atau produk;
  
  

• accept/process your contest entries; and | kami tidak dapat menerima/memproses penyertaan peraduan; dan
  
  

• update you on latest products, services and promotions. | kami tidak dapat mengemas kini anda mengenai produk, perkhidmatan dan promosi terkini.
  
  

RIGHTS: ACCESS, CORRECTION/MODIFICATION, DELETION | HAK: AKSES, PEMBETULAN/PINDAAN, PADAM

You have the right to: | Anda berhak untuk:

• request (in writing and/or via email/message) access to your personal data being processed by and/or on behalf of the Company | memohon (bertulis dan/atau melalui e-mel/mesej) akses kepada data peribadi yang sedang diproses oleh/dan bagi pihak Syarikat;
  
  

• correct/modify inaccurate, incomplete, misleading and/or outdated data at any time through channels provided by the Company | membetul/mengubah data yang tidak tepat, tidak lengkap, mengelirukan dan/atau tidak dikemas kini;
  
  

• limit processing specifically for the purposes collected | menghadkan pemprosesan khusus untuk tujuan ia dikumpulkan;
  
  

• remove/delete your personal data from applicable Company databases; and | memadam/menghapus data daripada pangkalan data Syarikat; dan
  
  

• request direct transmission/sharing/disclosure of your data to another company/data controller of your choice in accordance with PDPA. | meminta data dihantar/dikongsi/didedahkan secara terus kepada syarikat/pengawal data lain pilihan anda selaras APDP.
  
  

How to exercise your rights / Cara membuat permintaan:

• Website: www.dsarafriedchickentemerloh.com (rujuk halaman perhubungan jika disediakan). | (rujuk halaman perhubungan jika disediakan).
  
  

CHANGES TO THIS PRIVACY NOTICE | PERUBAHAN NOTIS PRIVASI

We reserve the right to amend this Privacy Notice from time to time without prior notice. Please check our Website regularly for the latest version: www.dsarafriedchickentemerloh.com/privacy-policy. | Kami berhak meminda Notis Privasi ini dari semasa ke semasa tanpa makluman awal. Sila semak versi terkini di laman kami: www.dsarafriedchickentemerloh.com/privacy-policy.

ACKNOWLEDGEMENT AND CONSENT | PENGAKUAN & PERSETUJUAN

Your use of our website, mobile apps and/or social media accounts (“online channels”), placing orders via online channels, providing comments/feedback, or entering online contests (including telephonic communication and/or manual forms) indicates your consent to the use of your personal data in accordance with this Privacy Notice. | Penggunaan laman web, aplikasi mudah alih dan/atau akaun media sosial kami (“Saluran Atas Talian”), membuat pesanan, memberi komen/maklum balas atau menyertai peraduan atas talian (termasuk komunikasi telefon dan/atau borang manual) menunjukkan persetujuan anda terhadap penggunaan data peribadi mengikut Notis Privasi ini.

INQUIRIES AND COMPLAINTS | PERTANYAAN & ADUAN

If you have queries/complaints or require further information about personal data we hold or how it is collected/used, please contact us: | Jika anda mempunyai pertanyaan/aduan atau memerlukan maklumat lanjut mengenai data peribadi yang kami simpan atau cara ianya dikumpul/digunakan, sila hubungi kami:

DSara Fried Chicken Temerloh (DFCT)
Attention / Perhatian: Data Protection Officer
Website: www.dsarafriedchickentemerloh.com

© 2025 DSara Fried Chicken Temerloh. All rights reserved.